Privacy Policy
Privacy Policy
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This privacy policy sets out the basis for processing any personal data we collect from you or that you provide to us.
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Please read the following carefully to understand our practices regarding your personal data. By using our website www.skyhighaerialsurrey.co.uk you are accepting and consenting to the practices described in this policy.
Depending on the purpose for which you are providing your personal data, for the purpose of the Data Protection Act (the ‘Act’), the data controller (or entity responsible for the data collected) will be us. Within the context of this policy ‘we’ means SkyHigh Aerial.
Data we may collect from you
We collect information from you when you enquire on our site, or via email, or via the phone, or in person, or fill out a form.
Information acquired
• If you contact us, we may keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address.
• Details of your visits to the Websites including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
• We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
How we use your data
We use personal information held about you in the following ways:
• To send newsletters with information about our classes, events and workshops
• To improve our Website
• We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about SkyHigh Aerial, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Disclosure of your data
The email address will be used to send you newsletters with information about our classes, parties and events.
If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe link at the bottom of every newsletter.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.We will not transfer any of your data to any third parties without your permission or unless indicated in this privacy policy or agreed by you.
We will never sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing.
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Where we store your data
SkyHigh Aerial is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Your rights
You have the right to ask us not to process your personal data for marketing purposes.
If you wish to change your mailing preferences or opt-out of specific marketing communications sent from SkyHigh Aerial, you may notify us via email. Alternatively, you may contact us on +44(0)7972705773. It may take up to 21 days for the changes to come into effect.
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Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee (as amended from time to time) to meet our costs in providing you with details of the information we hold about you.
If you would like to request a copy of your personal data under the Act or have any other related queries, please email skyhighaerial@outlook.com
Accuracy
We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at skyhighaerial@outlook.com. Please note that it may take up to 21 days for the changes to come into effect.
Cookies​
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What are cookies?
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Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
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What types of cookies do we use?
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Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
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Functionality cookies
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
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Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
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Your consent
By using our site, you consent to our Privacy Policy.
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Changes to our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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